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5-star hotels in Mexico City
A shortlist of 15 five-star hotels in Mexico City, drawn from addresses on Paseo de la Reforma, in Polanco and Chapultepec, and out at Santa Fe and Pedregal. It is for travellers deciding which part of the city to base themselves in.
Staying in Mexico City
Mexico City sits at 2,240 metres, so the first day is best kept light and water close at hand. Rain is a summer habit: from June to September most afternoons bring a burst of about two hours, while mornings are generally fine. Traffic belongs in every plan, and taxis are best ordered through an app at night rather than hailed.
The hotels on this list are spread across several districts. Paseo de la Reforma carries Sheraton Maria Isabel Mexico City Reforma and The St. Regis Mexico City; Campos Eliseos and Andres Bello put W Mexico City, Hyatt Regency Mexico City, Las Suites Campos Eliseos and JW Marriott Hotel Mexico City Polanco in the Polanco and Chapultepec area, with Las Alcobas a Luxury Collection Hotel Mexico City on Presidente Masaryk. Exe Suites Reforma sits in Colonia Cuahtemoc and Grand Fiesta Americana Chapultepec in Col. Anzures. Further out are Barceló México Santa Fe, Live Aqua Ciudad de Mexico Bosques de las Lomas, the two Pedregal properties and BelAir Unique in Colonia Napoles. Couples, families and business travellers all find a fit here.
The shortlist
Ranked by hotel class, then guest rating and number of reviews.
Exe Suites Reforma
Rio Amazonas 78, Colonia Cuahtemoc, Mexico City
Best for: Business trips
- Fitness Center
- Air conditioning
- Free Wifi
Why stay hereA five-star base on Río Amazonas in Colonia Cuauhtémoc, Exe Suites Reforma suits longer stays and working trips: every room is air-conditioned, there is a fitness center and a business center, and laundry and dry cleaning keep the week running. A 24-hour front desk, luggage storage and a shuttle service ease arrival and departure, while the balcony and minibar make the room itself somewhere to unwind.
See Exe Suites ReformaW Mexico City
Campos Eliseos 252 Chapultepec, Mexico City
Best for: Drivers · Pool and spa
- Sauna
- Parking
- Breakfast
Why stay hereW Mexico City occupies Campos Elíseos 252 in Chapultepec, and its leisure side is the draw: a sauna, massage and jacuzzi sit alongside a fitness center, with a restaurant and bars for the evening. Pets are allowed, which is rare among the city's five-star addresses, and a garage plus shuttle service help with getting around. Breakfast can be taken in the room before a day in the business center.
See W Mexico CitySheraton Maria Isabel Mexico City Reforma
Paseo De La Reforma 325, Mexico City
Best for: Families · Drivers
- Outdoor pool
- Sauna
- Parking
Why stay hereOn Paseo de la Reforma at number 325, the Sheraton María Isabel pairs an outdoor pool and sauna with a gymnasium and fitness center, so the day can end in water or in the gym. Family rooms and a 24-hour front desk fit mixed groups, pets are welcome, and parking is on site. A concierge, car rental and room service cover the practical side of a Reforma stay.
See Sheraton Maria Isabel Mexico City ReformaGrand Fiesta Americana Chapultepec
Mariano Escobedo Av. #756 Col. Anzures, Mexico City
Best for: Breakfast · Business trips
- Breakfast
- Bar/Snack/Café
- Fitness Center
Why stay hereGrand Fiesta Americana Chapultepec on Avenida Mariano Escobedo 756 in Anzures brings garden space, a fitness center and a business center together, with express check-in and a concierge to speed things along. Breakfast runs as a buffet and can also be served in the room, and bike and car rental are both offered. Rooms come with bathrobes, coffee and a desk, which suits a working stay.
See Grand Fiesta Americana ChapultepecCamino Real Pedregal Mexico
Periferico Sur Numero 3647 Colonia Heroes De Padierna, Mexico City
Best for: Drivers · Business trips
- Parking
- Fitness Center
- Kitchenette
Why stay hereCamino Real Pedregal sits on Periférico Sur 3647 in Heroes de Padierna, a southern address where parking and 24-hour security make a car practical. Kitchenettes in the rooms suit longer visits, and the fitness center, business center and restaurant cover exercise, work and dinner without leaving. Babysitting and laundry services are there for families, and rooms have bathrobes, coffee and desks.
See Camino Real Pedregal MexicoBarceló México Santa Fe
Guillermo Gonzalez Camarena, 300. Centro Ciudad Santa Fe, Mexico City
Best for: Business trips
- Bar/Snack/Café
- Fitness Center
- Air conditioning
Why stay hereBarceló México Santa Fe on Guillermo González Camarena 300 puts a fitness center, jacuzzi and lounge in the Santa Fe business district, with currency exchange, a concierge and parking for the logistics. Rooms are carpeted with bathrobes, a minibar and coffee, and the bar and snack café give an easy option after work. A business center and dry cleaning make it a fit for corporate stays.
See Barceló México Santa FeHyatt Regency Mexico City
Campos Eliseos, Numero 204 Colonia Polanco, Mexico City
Best for: Families · Breakfast
- Breakfast in room
- Fitness Center
- Family rooms
Why stay hereHyatt Regency Mexico City on Campos Elíseos 204 in Polanco is built for both work and downtime: a fitness center and business center, plus a golf course and a beach nearby for spare hours. A garage, car rental, express check-in and concierge handle the practicalities, and family rooms are available. Breakfast comes as a buffet or in the room, and the restaurant serves lunch and dinner.
See Hyatt Regency Mexico CityThe St. Regis Mexico City
Paseo De La Reforma 439, Mexico City
Best for: Pool and spa · Breakfast
- Indoor pool
- Breakfast
- Fitness Center
Why stay hereThe St. Regis Mexico City on Paseo de la Reforma 439 combines an indoor pool and gymnasium with a fitness center, a garden and a spa-style barber and beauty salon on site. A 24-hour front desk, concierge, car rental and babysitting service cover arrivals, outings and children. Bathrobes and coffee in the rooms, breakfast in the room and a business center suit guests who mix work with the city.
See The St. Regis Mexico CityLas Suites Campos Eliseos
Campos Eliseos 470, Mexico City
Best for: Families · Drivers
- Free car parking
- Bar/Snack/Café
- Fitness Center
Why stay hereLas Suites Campos Elíseos at number 470 gives family rooms, a garden and a gymnasium, with a fitness center and a beach nearby for the outdoors. Free car parking and a garage remove the parking question, while express check-in, currency exchange and a concierge smooth the stay. Balconies, bathrobes and coffee in the rooms, plus a snack café and bar, make it comfortable for longer stays.
See Las Suites Campos EliseosJW Marriott Hotel Mexico City Polanco
Andres Bello No 29, Mexico City
Best for: Families · Breakfast
- Breakfast
- Bar/Snack/Café
- Fitness Center
Why stay hereJW Marriott Hotel Mexico City Polanco on Andrés Bello 29 centres on a fitness center and a bar and snack café, backed by a business center, concierge, express check-in and car rental. Family rooms are available and breakfast is served in the room or as a standard service, while rooms are carpeted with bathrobes, desks and iPod docks. Valet-level extras such as a barber and beauty salon are on site.
See JW Marriott Hotel Mexico City PolancoRoyal Pedregal
Periferico Sur, 4363 Jardines En La Montana, Mexico City
Best for: Families · Drivers
- Free car parking
- Breakfast in room
- Gymnasium
Why stay hereRoyal Pedregal on Periférico Sur 4363 in Jardines en la Montaña offers free car parking and a garage alongside a garden and gymnasium, a practical combination for guests arriving by car in the south of the city. Family rooms and a business center cover both kinds of trip, and a concierge, laundry and 24-hour front desk keep things moving. Rooms have coffee, desks and hairdryers.
See Royal PedregalLas Alcobas a Luxury Collection Hotel Mexico City
Av. Presidente Masaryk 390, Mexico City
Best for: Drivers · Breakfast
- Free car parking
- Breakfast
- Fitness Center
Why stay hereLas Alcobas, a Luxury Collection Hotel, at Avenida Presidente Masaryk 390 in Polanco pairs a fitness center and massage with a jacuzzi, so the room is part of the stay. Express check-in, a concierge and free car parking handle the practical side, with breakfast in the room and a restaurant for meals. It suits guests who want a Polanco address and a quieter scale.
See Las Alcobas a Luxury Collection Hotel Mexico CityLive Aqua Ciudad de Mexico Bosques de las Lomas
Avenida Paseo De Los Tamarindos Numero 98. Colonia Bosques De Las Lomas, Mexico City
Best for: Families · Business trips
- Fitness Center
- Family rooms
- Air conditioning
Why stay hereLive Aqua Ciudad de México Bosques de las Lomas on Paseo de los Tamarindos 98 sets a fitness center and gymnasium inside a garden district, with a garage and free parking for guests who drive. Express check-in, a concierge and babysitting cover arrivals and family needs, while family rooms are available. Baths and bathrobes in the rooms, coffee and a free newspaper add to the comfort.
See Live Aqua Ciudad de Mexico Bosques de las LomasKrystal Satelite Maria Barbara
Boulevard Manuel Avila Camacho 2300 Colonia San Lucas Tepetlacalco, Mexico City
Best for: Breakfast · Business trips
- Breakfast
- Bar/Snack/Café
- Beach nearby
Why stay hereKrystal Satélite María Bárbara on Boulevard Manuel Ávila Camacho 2300 is a straightforward northern base with a garden, breakfast served in the room and a bar and snack café, plus express check-in and a concierge. A business center and laundry service suit working stays, and a beach is nearby for time outdoors. Rooms have coffee, hairdryers and desks, and parking is available.
See Krystal Satelite Maria BarbaraBelAir Unique a Wyndham Hotel
Dakota 95 Colonia Napoles, Mexico City
Best for: Families · Drivers
- Free car parking
- Breakfast in room
- Bar/Lounge
Why stay hereBelAir Unique, a Wyndham Hotel, on Dakota 95 in Nápoles brings a fitness center, entertainment activities and a bar and lounge together, with free car parking and a garage for drivers. Family rooms, express check-in and a concierge make it workable for groups, while breakfast can be taken in the room and dinner is served. A business center and car rental cover the rest.
See BelAir Unique a Wyndham Hotel
The shortlist side by side
| Hotel | Class | Parking | Breakfast | Pool or spa | Pets |
|---|---|---|---|---|---|
| Exe Suites Reforma | ★★★★★ | – | – | – | – |
| W Mexico City | ★★★★★ | Yes | Yes | Yes | Yes |
| Sheraton Maria Isabel Mexico City Reforma | ★★★★★ | Yes | Yes | Yes | Yes |
| Grand Fiesta Americana Chapultepec | ★★★★★ | – | Yes | – | – |
| Camino Real Pedregal Mexico | ★★★★★ | Yes | – | – | – |
| Barceló México Santa Fe | ★★★★★ | – | – | – | – |
| Hyatt Regency Mexico City | ★★★★★ | – | Yes | – | – |
| The St. Regis Mexico City | ★★★★★ | – | Yes | Yes | – |
| Las Suites Campos Eliseos | ★★★★★ | Yes | – | – | – |
| JW Marriott Hotel Mexico City Polanco | ★★★★★ | – | Yes | – | – |
| Royal Pedregal | ★★★★★ | Yes | Yes | – | – |
| Las Alcobas a Luxury Collection Hotel Mexico City | ★★★★★ | Yes | Yes | – | – |
| Live Aqua Ciudad de Mexico Bosques de las Lomas | ★★★★★ | – | – | – | – |
| Krystal Satelite Maria Barbara | ★★★★★ | – | Yes | – | – |
| BelAir Unique a Wyndham Hotel | ★★★★★ | Yes | Yes | – | – |
From each hotel's own listing on this site; a dash means it is not listed.
How to choose
For families
Family rooms appear at Sheraton Maria Isabel Mexico City Reforma, Hyatt Regency Mexico City, JW Marriott Hotel Mexico City Polanco, Royal Pedregal and Live Aqua Ciudad de Mexico Bosques de las Lomas.
Sheraton Maria Isabel Mexico City Reforma · Hyatt Regency Mexico City · JW Marriott Hotel Mexico City Polanco · Royal Pedregal · Live Aqua Ciudad de Mexico Bosques de las Lomas
For couples
W Mexico City and Barceló México Santa Fe both list a jacuzzi, while The St. Regis Mexico City adds an indoor pool and Las Alcobas a Luxury Collection Hotel Mexico City offers massage and a restaurant.
W Mexico City · The St. Regis Mexico City · Las Alcobas a Luxury Collection Hotel Mexico City · Barceló México Santa Fe
For business
Business centres and concierge service feature at Sheraton Maria Isabel Mexico City Reforma, The St. Regis Mexico City, JW Marriott Hotel Mexico City Polanco, Las Alcobas a Luxury Collection Hotel Mexico City and Hyatt Regency Mexico City. Reforma and Polanco addresses keep them within the central hotel cluster.
Sheraton Maria Isabel Mexico City Reforma · The St. Regis Mexico City · JW Marriott Hotel Mexico City Polanco · Las Alcobas a Luxury Collection Hotel Mexico City · Hyatt Regency Mexico City
For a longer stay
Camino Real Pedregal Mexico lists a kitchenette, and Las Suites Campos Eliseos and Las Alcobas a Luxury Collection Hotel Mexico City both provide parking and laundry service. Express check-in at the latter two shortens arrival and departure.
Camino Real Pedregal Mexico · Las Suites Campos Eliseos · Las Alcobas a Luxury Collection Hotel Mexico City
Where to stay in Mexico City
Paseo de la Reforma
Sheraton Maria Isabel Mexico City Reforma and The St. Regis Mexico City both carry Paseo de la Reforma addresses. The avenue is one of the city's main spines, and these two 5-star hotels put guests on it, with outdoor pool and sauna at the Sheraton and an indoor pool and garden at the St. Regis.
Our picks here: Sheraton Maria Isabel Mexico City Reforma · The St. Regis Mexico City
Polanco
Hyatt Regency Mexico City on Campos Eliseos and JW Marriott Hotel Mexico City Polanco on Andres Bello sit in Polanco, a district of the central west of the city. Both have family rooms, business centres and fitness centres, which makes the area workable for mixed leisure and work trips.
Our picks here: Hyatt Regency Mexico City
Chapultepec
W Mexico City and Las Suites Campos Eliseos both hold Campos Eliseos addresses in the Chapultepec area. The W lists a sauna and jacuzzi and allows pets; Las Suites adds family rooms, a garden and free parking, so the pair covers both short city breaks and longer family stays.
Our picks here: W Mexico City
Plan your stay
Getting there and around
Taxis are best ordered through an app at night rather than hailed from the street, and traffic should be built into every plan. From June to September rain usually arrives in the afternoon as a burst of about two hours, so mornings are the safer window for moving around. The city sits at 2,240 metres: drink water and keep the first day light.
When to go
Mornings are generally fine year-round, but from June to September afternoons bring rain for roughly two hours most days, so plan outdoor time early. The altitude of 2,240 metres is worth respecting on arrival: drink water and keep day one light before packing days with movement.
Things to do near Mexico City
- Christmas and New Year Day Trips from Mexico City: Where to Go Between the Fir Trees
- Day Trips from Mexico City: Ruins, Villages and How to Get There
- Free Things to Do in Mexico City and Guadalajara: A Practical Guide
- Getting Around Mexico City: Metro, Metrobús and Taxis Explained
- Mexico City's altitude: what nobody warns you about
- From Mexico City to Oaxaca: choosing between speed and comfort
- Spring in Mexico City: jacarandas, dry air and an empty city
- Two Days in Mexico City: A Practical First-Visit Itinerary
Questions, answered
Which of these hotels allow pets?
Sheraton Maria Isabel Mexico City Reforma and W Mexico City both list pets allowed among their facilities. The other 5-star properties on this shortlist do not mention pets, so confirm directly before bringing an animal.
Do any hotels have a pool?
Sheraton Maria Isabel Mexico City Reforma lists an outdoor pool and The St. Regis Mexico City an indoor pool. No other hotel on this shortlist lists a pool.
Which hotels are good for families?
Family rooms are listed at Sheraton Maria Isabel Mexico City Reforma, Hyatt Regency Mexico City, JW Marriott Hotel Mexico City Polanco, Royal Pedregal, Las Suites Campos Eliseos and Live Aqua Ciudad de Mexico Bosques de las Lomas. Babysitting service appears at Camino Real Pedregal Mexico, The St. Regis Mexico City and Live Aqua.
How do I get from the airport to my hotel?
Order a taxi through an app rather than hailing one on the street, and allow for traffic on the way in. The city sits at 2,240 metres, so keep the first day light and drink water.
Which hotels are on Paseo de la Reforma?
Sheraton Maria Isabel Mexico City Reforma at Paseo De La Reforma 325 and The St. Regis Mexico City at Paseo De La Reforma 439. Both are 5-star and both have fitness centres and bars.
When should I visit Mexico City?
Mornings are generally fine throughout the year, but from June to September expect rain most afternoons, usually a burst of about two hours. Build traffic into every plan and drink water given the 2,240-metre altitude.
Which hotels are in Polanco?
Hyatt Regency Mexico City on Campos Eliseos and JW Marriott Hotel Mexico City Polanco on Andres Bello both have Polanco addresses. Las Alcobas a Luxury Collection Hotel Mexico City on Presidente Masaryk is also in this part of the city.