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3-star hotels in Chetumal
A shortlist of 3-star hotels in Chetumal, chosen for travellers who want a practical base before an early start to Bacalar or the border. Each entry lists the facilities and addresses recorded for it, so you can match a hotel to the way you plan to spend your days.
Staying in Chetumal
Chetumal is a working bay city on the Caribbean coast near the Belize border, more useful than glamorous: a place to sleep well and get an early start. The bay has manatees, and boat trips leave from the malecón when the weather allows. The Museum of Maya Culture deserves about two hours and is the best in the southeast on its subject.
The hotels on this list sit in two broad areas. Several are on or near Avenida Héroes in Chetumal Centro — Hotel Continental Caribe Bay, Hotel Juliet, Hotel Villa Fontana and Hotel Principe on Prolongación Héroes — close to the centre and its waterfront. Hotel Casa Blanca is on Avenida Álvaro Obregón, and Hotel Museo Matan Kaan Mahahual and Las Cabañas Del Doctor are near Avenida Mahahual. City Express by Marriott Chetumal lies out on Insurgentes, Km 5.025, and Mayan Secret Hotel Boutique is on the Chetumal–Bacalar road at Km 9.5, suiting drivers heading onward. The mix works for couples on a short break, families needing family rooms and parking, and business travellers who want a business centre and wifi.
The shortlist
Ranked by hotel class, then guest rating and number of reviews.
Hotel Continental Caribe Bay
Avenida Héroes 171 Chetumal Centro
Best for: Drivers
- Parking
- Gymnasium
- Air conditioning
Why stay hereOn Avenida Héroes in the centre of Chetumal, Hotel Continental Caribe Bay puts a restaurant, a bar and a gymnasium under the same roof as its air-conditioned rooms. Guests have a garden and a terrace to retreat to, and parking is available for those arriving by car. A shuttle service and car rental desk make it easy to move around.
See Hotel Continental Caribe BayHotel Casa Blanca
Avenida Álvaro Obregón No. 312, Chetumal
Best for: Drivers · Breakfast
- Free car parking
- Breakfast
- Lounge
Why stay hereBreakfast is served at Hotel Casa Blanca on Avenida Álvaro Obregón, and guests can eat in the lounge or at the bar afterwards. A business centre, concierge and express check-in appeal to people combining work with a few days in Chetumal. Couples and independent travellers who like a garden and attentive front-desk service fit well here.
See Hotel Casa BlancaHotel Principe
Prolongacion Heroes #326, Chetumal
Best for: Families · Drivers
- Outdoor pool
- Free car parking
- Breakfast
Why stay hereFamilies are the clear audience at Hotel Principe on Prolongación Héroes: family rooms sit alongside a garden, a patio and an outdoor pool, and there is a restaurant and bar for meals without leaving the property. Breakfast can be taken in the room, and lunch and a buffet are also offered. Air conditioning, free WiFi and free car parking come as standard, with a lift serving the floors. Guests wanting an easy base with space for children should consider it.
See Hotel PrincipeCity Express by Marriott Chetumal
Insurgentes, Km 5.025, Chetumal
Best for: Drivers · Pool and spa
- Outdoor pool
- Free car parking
- Fitness Center
Why stay hereSet on Insurgentes at Km 5.025, City Express by Marriott Chetumal is a straightforward choice for travellers who value routine: free WiFi, free car parking, a fitness centre and an outdoor pool. Rooms are air-conditioned and equipped with a desk, safe, minibar and microwave, and dry cleaning and laundry services help on longer stays. A business centre and room service support working visits. It suits guests arriving by road who prefer a modern, uniform hotel with 24-hour front desk and security.
See City Express by Marriott ChetumalHotel Villa Fontana
Av Heroes #181 Mahatma Ghandi Y Efrain Aguilar, Chetumal
Best for: Drivers
- Free car parking
- Air conditioning
- Free Wifi
Why stay hereHotel Villa Fontana sits on Av Heroes, near the Gandhi and Efrain Aguilar corner in Chetumal, and works well for travellers who want their own parking and a desk staffed at any hour. Air conditioning and free wifi cover the basics, and room service plus a wake-up service suit early starts or late arrivals. Practical rather than luxurious, it fits drivers and short-stay visitors who value a 24 hour front desk over extras.
See Hotel Villa FontanaHotel Museo Matan Kaan Mahahual
Calle Huachinango, Colonia Centro, Chetumal
Best for: Families · Drivers
- Outdoor pool
- Free car parking
- Pets allowed
Why stay hereHotel Museo Matan Kaan Mahahual pairs rooms with a garden, a terrace and an outdoor pool, and keeps a bar and restaurant on site for guests who prefer to stay put. Children are provided for with family rooms, and pets are allowed, which is unusual among the city's hotels. Air conditioning, free WiFi and free car parking are included, and 24-hour security watches the property. It appeals to families and animal-owning travellers who want green space and a picnic area rather than a city-centre location.
See Hotel Museo Matan Kaan MahahualLas Cabañas Del Doctor
Av Mahahual No 6 X 2 Y 4 Sur, Chetumal
Best for: Drivers · Step-free access
- Free car parking
- Wheelchair accessible
- Free Wifi
Why stay hereLas Cabañas Del Doctor on Avenida Mahahual is the smallest proposition on this list: a garden, a terrace and free WiFi, backed by free car parking, luggage storage and a 24-hour front desk. Housekeeping keeps the rooms in order, and the property is wheelchair accessible. Travellers who need little more than a clean, quiet place to sleep in Chetumal, and who value outdoor space over restaurants and bars, are the right fit.
See Las Cabañas Del DoctorMayan Secret Hotel Boutique
Carretera Chetumal Bacalar Km 9.5
Best for: Families · Drivers
- Free car parking
- Lounge
- Fitness Center
Why stay hereOn the Chetumal-Bacalar road at Km 9.5, Mayan Secret Hotel Boutique adds a fitness centre, massage, a Jacuzzi and a chapel to its air-conditioned rooms, several with balconies and bathrobes. Breakfast is not the only meal covered: dinner is also offered, alongside a bar and lounge. A garden, free WiFi and free car parking complete the picture, and a beach is nearby. Couples and families wanting a quieter, more indulgent stay away from the centre should look here.
See Mayan Secret Hotel BoutiqueHotel Juliet
Av. Héroes 169 Entre Andador Efraín, Chetumal
Best for: Drivers · Pool and spa
- Spa
- Car parking
- Wheelchair accessible
Why stay hereHotel Juliet on Avenida Héroes combines a restaurant, a bar and a spa with free WiFi and free car parking, and adds a garden, a meeting room and a shuttle service. A lift serves the floors, luggage storage is available, and the property is wheelchair accessible. Its central address and mix of leisure and practical facilities make it a fit for couples wanting a spa break as well as for business guests needing a meeting room in Chetumal.
See Hotel Juliet
The shortlist side by side
| Hotel | Class | Parking | Breakfast | Pool or spa |
|---|---|---|---|---|
| Hotel Continental Caribe Bay | ★★★ | Yes | – | – |
| Hotel Casa Blanca | ★★★ | Yes | Yes | – |
| Hotel Principe | ★★★ | Yes | Yes | Yes |
| City Express by Marriott Chetumal | ★★★ | Yes | – | Yes |
| Hotel Villa Fontana | ★★★ | Yes | – | – |
| Hotel Museo Matan Kaan Mahahual | ★★★ | Yes | – | Yes |
| Las Cabañas Del Doctor | ★★★ | Yes | – | – |
| Mayan Secret Hotel Boutique | ★★★ | Yes | – | – |
| Hotel Juliet | ★★★ | Yes | – | Yes |
From each hotel's own listing on this site; a dash means it is not listed.
How to choose
For drivers
Free car parking is listed at Hotel Principe, City Express by Marriott Chetumal, Hotel Museo Matan Kaan Mahahual, Las Cabañas Del Doctor and Mayan Secret Hotel Boutique. City Express and Mayan Secret sit outside the centre on Insurgentes and the Chetumal–Bacalar road, which suits an early departure towards Bacalar or the border.
Hotel Principe · City Express by Marriott Chetumal · Hotel Museo Matan Kaan Mahahual · Las Cabañas Del Doctor · Mayan Secret Hotel Boutique
For families
Hotel Principe and Hotel Museo Matan Kaan Mahahual both list family rooms, and each has an outdoor pool. Mayan Secret Hotel Boutique also lists family rooms, plus a garden and jacuzzi. All three list free wifi and free car parking, which keeps a family stay simple.
Hotel Principe · Hotel Museo Matan Kaan Mahahual · Mayan Secret Hotel Boutique
For business
Hotel Casa Blanca, Hotel Principe, City Express by Marriott Chetumal and Mayan Secret Hotel Boutique each list a business centre. City Express adds a fitness centre and room service; Casa Blanca lists a concierge and express check-in.
Hotel Casa Blanca · Hotel Principe · City Express by Marriott Chetumal · Mayan Secret Hotel Boutique
For the centre
Hotel Continental Caribe Bay, Hotel Juliet and Hotel Villa Fontana all have addresses on Avenida Héroes, putting them in the central area near the malecón. Continental Caribe Bay lists a gymnasium, restaurant and terrace; Hotel Juliet lists a spa and restaurant; Villa Fontana keeps things simple with free wifi and free parking.
Hotel Continental Caribe Bay · Hotel Juliet · Hotel Villa Fontana
Plan your stay
Getting there and around
The site's notes on Chetumal focus on how to use the city rather than on transport. They suggest sleeping well and cheaply here, leaving early for Bacalar or the border, and giving the Museum of Maya Culture two hours. The bay has manatees, and boat trips leave from the malecón when the weather allows — so plan waterfront time around the weather rather than a fixed schedule. Hotels on Avenida Héroes and Avenida Obregón put you in the centre; those on Insurgentes and the Chetumal–Bacalar road sit outside it and list free car parking for drivers.
When to go
The site's only seasonal guidance concerns the water: manatee boat trips leave from the malecón when the weather allows, so the bay is worth planning around fair conditions rather than a fixed date. Otherwise there is nothing in the notes about seasons in Chetumal, and no month, temperature or rainfall figure is given. Treat the malecón trips as weather-dependent and keep the Museum of Maya Culture, which needs about two hours, as the fixed part of the day.
Questions, answered
Are these hotels close to the malecón?
Hotel Continental Caribe Bay, Hotel Juliet and Hotel Villa Fontana are addressed on Avenida Héroes in Chetumal Centro, the central area by the waterfront where the manatee boat trips leave from the malecón when the weather allows. City Express and Mayan Secret lie outside the centre.
Which hotels have a pool?
Hotel Principe, City Express by Marriott Chetumal and Hotel Museo Matan Kaan Mahahual list an outdoor pool. Mayan Secret Hotel Boutique lists a swimming pool and a jacuzzi. The other hotels on this list do not list a pool.
Do the hotels offer free parking?
Free car parking is listed at Hotel Casa Blanca, Hotel Principe, City Express by Marriott Chetumal, Hotel Villa Fontana, Hotel Museo Matan Kaan Mahahual, Las Cabañas Del Doctor and Mayan Secret Hotel Boutique. Hotel Continental Caribe Bay and Hotel Juliet list parking without stating that it is free.
Which hotels are good for an early start to Bacalar?
Mayan Secret Hotel Boutique is on the Carretera Chetumal Bacalar at Km 9.5, already on the road out of the city, and City Express by Marriott Chetumal is on Insurgentes at Km 5.025. Both list free car parking. The site's advice is to use Chetumal as a base and leave early for Bacalar.
Can I stay with children?
Hotel Principe, Hotel Museo Matan Kaan Mahahual and Mayan Secret Hotel Boutique list family rooms. Hotel Casa Blanca and Mayan Secret list cots. Principe and Matan Kaan Mahahual also have outdoor pools.
Is there wifi in the hotels?
Free wifi is listed at Hotel Casa Blanca, Hotel Principe, City Express by Marriott Chetumal, Hotel Villa Fontana, Hotel Museo Matan Kaan Mahahual, Las Cabañas Del Doctor and Mayan Secret Hotel Boutique, and internet access is listed separately at several of them.
What is there to do in Chetumal itself?
The Museum of Maya Culture is the southeast's best on its subject and deserves about two hours, according to the site's notes. The bay has manatees, and boat trips leave from the malecón when the weather allows. Otherwise the city is a practical base rather than a sightseeing destination.
Do any hotels have a restaurant?
Hotel Continental Caribe Bay, Hotel Principe, Hotel Museo Matan Kaan Mahahual and Hotel Juliet list a restaurant, and Hotel Principe also lists breakfast and a buffet. City Express by Marriott Chetumal and Hotel Villa Fontana list room service.