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4- and 5-star hotels in Chetumal
A shortlist of 4- and 5-star hotels in Chetumal, from city-centre addresses to beach and lagoon properties on the road out of town. It is for travellers who want a comfortable base for the Maya museum, the malecón and the manatees, or a stop before Bacalar and the border.
Staying in Chetumal
Chetumal is more useful than glamorous. You sleep well here, set out early for Bacalar or the border, and give the Museum of Maya Culture two hours — the southeast's best on its subject. The bay has manatees, and boat trips leave from the malecón when the weather allows. The city itself is a working capital rather than a resort, so the draw is the museum, the waterfront and the road onward.
The listed hotels sit in two different worlds. TRYP by Wyndham Chetumal, Fiesta Inn Chetumal and Los Cocos have addresses in the city itself, handy for the centre and the malecón. The rest are on the roads out: Aqua Star Unique Hotel & Apartments, Blue Kay Eco Resort and Noah Beach Hotel & Suites along the Mahahual–Xcalak highway, Bahía Príncipe Escape Tequila and The Explorean Selva Maya Kohunlich on the Chetumal–Cancún and Chetumal–Escárcega roads, and Hotel CasaBakal A pie de Laguna Bacalar by the Bacalar lagoon. Couples and families take the beach and lagoon properties; business travellers and short breaks suit the city hotels.
The shortlist
Ranked by hotel class, then guest rating and number of reviews.
Aqua Star Unique Hotel & Apartments
Carretera Mahahual Xcalak Km 0.5, Chetumal
Best for: Drivers · Pool and spa
- Outdoor pool
- Free car parking
- Bar/Snack/Café
Why stay hereA 5-star option on the Carretera Mahahual Xcalak, Aqua Star Unique Hotel & Apartments suits travellers who want space and quiet outside the city centre. Air-conditioned rooms and free wifi cover the essentials, an outdoor pool and garden area give you somewhere to unwind, and free car parking makes it easy to come and go by car. Best for couples or families touring the Chetumal coast who prefer apartment-style independence.
See Aqua Star Unique Hotel & ApartmentsHotel CasaBakal A pie de Laguna Bacalar
Costera 81 Bacalar Q.R. Mexico Costera 81 Bacalar Q.R. Mexico, Chetumal
Why stay hereSet right on the Laguna Bacalar at Costera 81, this 5-star property puts the water at the front door, with bars on hand for evening drinks. It suits couples and slow travellers who prefer to wake to the laguna rather than a city street, and who want a small, focused hotel rather than a large resort.
See Hotel CasaBakal A pie de Laguna BacalarBahía Príncipe Escape Tequila
Carretera Chetumal Cancun Km 250 S N
Best for: Drivers · Pool and spa
- Spa
- Free car parking
- Breakfast
Why stay hereBahía Príncipe Escape Tequila is a 5-star resort with a spa, garden and parasols, plus a beach nearby, so the days can move between treatments, shade and sand. Breakfast, a bar/snack café and bars cover the eating side, while free wifi, free car parking and a 24-hour front desk remove the small frictions. Wedding services and concierge point to couples and celebration trips; pets are not allowed.
See Bahía Príncipe Escape TequilaLos Cocos
Heroes De Chapultepec 134, Chetumal
Best for: Drivers · Pool and spa
- Outdoor pool
- Free car parking
- Air conditioning
Why stay hereLos Cocos is a 4-star hotel on Heroes De Chapultepec with an outdoor pool and a jacuzzi, an easy pairing for unwinding after a day in Chetumal. Rooms come with air conditioning, balcony, TV and refrigerator, and there is a restaurant, bar and room service on site. Free wifi and free car parking are included. It suits families and longer stays that want practical comforts alongside the pool.
See Los CocosThe Explorean Selva Maya Kohunlich
Carretera Chetumal Escarcega
Best for: Drivers · Pool and spa
- Outdoor pool
- Free car parking
- Bar/Snack/Café
Why stay hereThe Explorean Selva Maya Kohunlich is a 4-star property on the Chetumal-Escarcega road, built for people who want the jungle setting rather than a city stop. An outdoor pool and jacuzzi sit alongside massage and a garden, with bike rental for exploring. Air conditioning, minibar and free wifi cover the essentials, and pets are allowed. It suits couples and nature-minded travellers on the Kohunlich side.
See The Explorean Selva Maya KohunlichTRYP by Wyndham Chetumal
Carmen O De Merino No. 166, Chetumal
Best for: Drivers · Pool and spa
- Indoor pool
- Parking
- Breakfast
Why stay hereRight in Chetumal at Carmen O De Merino No. 166, TRYP by Wyndham Chetumal is a 4-star city hotel with an indoor pool, restaurant and bar, plus breakfast for mornings that need to start quickly. Business travellers get a business centre and meeting room, and a concierge and multilingual staff handle the details. Free wifi and parking are included.
See TRYP by Wyndham ChetumalFiesta Inn Chetumal
Av. Alvaro Obregon No.229 Esq. Av. Independencia Col. Centro, Chetumal
Best for: Drivers · Pool and spa
- Outdoor pool
- Free car parking
- Fitness Center
Why stay hereOn Avenida Álvaro Obregón at the corner of Independencia, Fiesta Inn Chetumal places you in the centre, with a fitness centre and outdoor pool for the rest of the day. The restaurant, bar and room service mean meals need no planning, and free wifi and free car parking are part of the stay. A shuttle service adds flexibility. It suits business visitors and families who want the centre on foot.
See Fiesta Inn ChetumalBlue Kay Eco Resort
Av. Mahahual Xcalak Km 0 200, Chetumal
- Private beach
- Internet access
Why stay hereBlue Kay Eco Resort is a 4-star beachfront-style stay on the Mahahual road, with a private beach, garden and terrace as its core. Bicycle hire makes short trips easy, and a restaurant and bar cover meals. Non-smoking rooms, a safe and a mini fridge keep things comfortable, with internet access available. It suits travellers who want a low-key, outdoors-led base close to the sand rather than a full-service city hotel.
See Blue Kay Eco ResortNoah Beach Hotel & Suites
Carretera A Mahahual Avenida Mahahual Mza 21 Lote 03 Sn, Chetumal
Best for: Families · Drivers
- Free car parking
- Family rooms
- Kitchen
Why stay hereNoah Beach Hotel & Suites on the Mahahual road offers 4-star apartments with kitchen and kitchenette, a real advantage for families and longer stays. Bike and car rental services sit alongside diving and fishing for active days, and there is a garden and terrace to come back to. Family rooms, air conditioning, free wifi and free car parking round it out. It suits self-catering travellers and divers.
See Noah Beach Hotel & Suites
The shortlist side by side
| Hotel | Class | Parking | Breakfast | Pool or spa |
|---|---|---|---|---|
| Aqua Star Unique Hotel & Apartments | ★★★★★ | Yes | – | Yes |
| Hotel CasaBakal A pie de Laguna Bacalar | ★★★★★ | – | – | – |
| Bahía Príncipe Escape Tequila | ★★★★★ | Yes | Yes | Yes |
| Los Cocos | ★★★★ | Yes | – | Yes |
| The Explorean Selva Maya Kohunlich | ★★★★ | Yes | – | Yes |
| TRYP by Wyndham Chetumal | ★★★★ | Yes | Yes | Yes |
| Fiesta Inn Chetumal | ★★★★ | Yes | – | Yes |
| Blue Kay Eco Resort | ★★★★ | – | – | – |
| Noah Beach Hotel & Suites | ★★★★ | Yes | – | – |
From each hotel's own listing on this site; a dash means it is not listed.
How to choose
For city stays
TRYP by Wyndham Chetumal has a business centre, meeting room and indoor pool. Fiesta Inn Chetumal has a fitness centre, outdoor pool, shuttle service and a Centro address on Av. Alvaro Obregon. Los Cocos adds a Jacuzzi and outdoor pool on Heroes De Chapultepec.
For beach and lagoon
Blue Kay Eco Resort has a private beach, bicycle hire and a restaurant. Noah Beach Hotel & Suites adds family rooms, diving and fishing on the Mahahual road. Hotel CasaBakal A pie de Laguna Bacalar sits by the Bacalar lagoon with a bar. These suit couples and families who want water at the door.
Blue Kay Eco Resort · Noah Beach Hotel & Suites · Hotel CasaBakal A pie de Laguna Bacalar
For a garden and pool
Aqua Star Unique Hotel & Apartments and Los Cocos both pair an outdoor pool with a garden area. The Explorean Selva Maya Kohunlich has a garden, outdoor pool, massage and bike rental, and allows pets. Good when you want to slow down between outings.
Aqua Star Unique Hotel & Apartments · The Explorean Selva Maya Kohunlich · Los Cocos
For road-side stops
Bahía Príncipe Escape Tequila has a spa, wedding services and is near a beach on the Chetumal–Cancún road. The Explorean Selva Maya Kohunlich sits on the Chetumal–Escárcega road with a pool and garden. Both work as a comfortable halt on a longer drive.
Bahía Príncipe Escape Tequila · The Explorean Selva Maya Kohunlich
Plan your stay
Getting there and around
The site's own guidance is practical: Chetumal is a place to sleep well and cheaply, leave early for Bacalar or the border, and give the Museum of Maya Culture two hours. The bay has manatees, and boat trips leave from the malecón when the weather allows. Several listed hotels sit on the roads out of the city — the Mahahual–Xcalak highway, the Chetumal–Cancún road and the Chetumal–Escárcega road — so a car is useful for reaching them; Fiesta Inn Chetumal and Blue Kay Eco Resort list a shuttle service.
When to go
The site gives no months or seasons for Chetumal, so the reliable point is conditional: manatee boat trips leave from the malecón when the weather allows. Plan the waterfront and the boat trip around that, and keep the Museum of Maya Culture as the fixed two-hour stop whatever the day does. No further guidance on timing is given in the site text.
Questions, answered
Which hotels are in central Chetumal?
TRYP by Wyndham Chetumal on Carmen O De Merino No. 166, Fiesta Inn Chetumal on Av. Alvaro Obregon in Col. Centro, and Los Cocos on Heroes De Chapultepec 134 all have Chetumal addresses.
Are there 5-star hotels on this list?
Yes. Aqua Star Unique Hotel & Apartments, Hotel CasaBakal A pie de Laguna Bacalar, Bahía Príncipe Escape Tequila are 5-star.
Which hotels have a pool?
Aqua Star Unique Hotel & Apartments, Los Cocos, The Explorean Selva Maya Kohunlich and Fiesta Inn Chetumal list an outdoor pool, and TRYP by Wyndham Chetumal lists an indoor pool.
Where can I stay near the beach?
Bahía Príncipe Escape Tequila, The Explorean Selva Maya Kohunlich and Noah Beach Hotel & Suites list a beach nearby, and Blue Kay Eco Resort lists a private beach. All are on the roads out of Chetumal.
Which hotels allow pets?
The Explorean Selva Maya Kohunlich lists pets allowed. Bahía Príncipe Escape Tequila lists pets not allowed; the other hotels do not state a policy in the data.
Do the hotels have parking?
Aqua Star Unique Hotel & Apartments, Bahía Príncipe Escape Tequila, Los Cocos, The Explorean Selva Maya Kohunlich and Fiesta Inn Chetumal, Noah Beach Hotel & Suites, TRYP by Wyndham Chetumal list free car parking or parking.
What is there to do in Chetumal itself?
The site recommends two hours at the Museum of Maya Culture, the southeast's best on its subject, and manatee boat trips from the malecón when the weather allows. It calls the city more useful than glamorous.