Hacienda El Santuario San Miguel de Allende

Family rooms Fan First aid Free Wifi Garden Hairdryer Housekeeping Internet access Iron and board Laundry Service Luggage storage Lunch Massage Non smoking rooms Parking Patio Pets allowed Restaurant(s) Room Service Safe Sheets Shower Shuttle service Smoke detector Sofa bed Spa TV Telephone Terrace Toiletries Towels Valet parking WC Wake-Up service Water Wifi

5/5 Tracy Friedlander

SUCH A BEAUTIFUL HOTEL! Hacienda El Santuario is in a perfect location right next to all the things you'll want to see when visiting San Miguel de Allende. The building is an old building converted from a monastery. Everything you'd want to visit (the churches, town squares, incredible restaurants) is only a short walk. I would warn that there is no parking around there, so when you arrive, take a taxi! The room was gorgeous, comfy beds, beautiful architecture, very quaint and well done. I loved that they have coffee pods and water in glass bottles in the room, nice touch! I would highly recom…

1/5 Santos O

Look for Anil Sekhri review at 1 stars, it is exactly what He describe, plus there is no parking in the property as they say. The kind of place that will try to give you the less they can at every level with an empty hotel. I was moved from a room that was not what I paid for to another even worse, they obviously knowing since my party of 5. Just a matter of actitude. Don't go there for them to try to ruin your stay at Sn Miguel. Front desk service was super bad, a shame for the Bell Boys even "suggesting" the front desk girl how to do a good job, they tried their best.

1/5 Anil Sekhri

We had very unpleasant 3 night stay at this hotel. Some good reviews had raised our expectations but the property, staff and service turned out to be a disaster. Website pics don’t match with reality. They have been taken with wide angle lenses to show the rooms bigger. Staff cannot speak English. Communication is almost zero. Restaurant is pathetic, we didn’t eat even once there. One visit to the dining area and glance at other guest place was enough to avoid eating here. There were several issue which I have listed below : 1 It is poor value for money as facilities, comforts and experience…