Hotel Playa Caracol, a four-star property, sits in Boca Del Rio. On site you'll find beachfront access, a pool and a spa. 1946 guests rate it 4.2 out of 5. Observed 2026 prices start at US$89 per night.
Facilities
Guest reviews
4.21946 reviews3 stars mainly because of location and views. The initial views of the hotel and easy access to the beach is great however it is not enough to make up with sometimes rude and slow staff. We did have a few great folks but in general you get the vibe that you are bothering and inconveniencing staff when you ask for something. The deteriorating amenities and ridiculous amount of rules is what kills this spot for me. One of the silly ones was you are asked to wear a paper sticker wristband for the entirety of your stay. Not just for the pool or beach but in the hotel. Keep in mind it lets everyon…
When we did the booking, the hotel staff did not inform us they were holding a very loud event until late. On top of it they placed us next to the source of noise. They agreed to move us to another room but but there was no difference. Noise prevented us from sleeping. This pretty much amounts to offering you a service they won’t provide. We are family of four with two children, who were hoping for a nice holiday. We certainly did not expect we would not be able to sleep! On top of everything, our room was dirty: Garbage in the terrace and a dirty toilette. We have complained about it but the…
We arrived Friday May 27. The hotel don’t have light neither conditioner air, neither WiFi, neither Tv, neither water in the bathroom. It is a very bad experience
Frequently asked about Hotel Playa Caracol
How much does Hotel Playa Caracol cost?
In our 2026 scans we found rooms from US$89 a night. Rates move with dates and occupancy — check the live price with the availability widget on this page.
Where is Hotel Playa Caracol?
Hotel Playa Caracol is at Av. Mocambo #526, Boca Del Rio, Mexico, in Boca Del Rio, about 2 km from the centre. You can open the exact location in Google Maps with this page's "View on map" link.
What facilities does Hotel Playa Caracol have?
Facilities the hotel reports include: 24 Hour Front Desk, 24H. Security, Air conditioning, Alarm clock, Balcony and Banquet. The full list (67 facilities) is in this page's facilities section.
How do I book Hotel Playa Caracol?
Use the gold button or the availability widget: choose dates, see the live price on app.impt.io and complete the booking there. Most rooms allow free cancellation, and every booking removes a tonne of CO₂.
