Radisson Hotel Cuernavaca

Business Center Chapel Cleaning Coffee Concierge Copy Currency exchange Desk Dry cleaning service Express check in Family rooms First aid Fitness Center Free Wifi Free car parking Garage Garden Hairdryer Housekeeping Internet access Iron and board Kids pool Laundry Service Lounge Luggage storage Lunch Massage Non smoking rooms Outdoor pool Parking Picnic area Pool bar Restaurant(s) Room Service Safe Security Features Shower Smoke detector Spa Special diets Swimming pool TV Telephone Terrace Toiletries WC Water Wheelchair accessible Wifi

1/5 Hendrik

Wouldn’t recommend this hotel at all. Overall, the place is nice but outdated, the rooms are very old with a lot of humidity. Service was subpar, checking took ages and checkout more than 15mins

1/5 Octavio Rodriguez

Book a room at this VERY expensive hotel. On the day of your event, you try to take a shower... no hot water. After complaining with the front desk, and 90 minutes later, the maintenance crew is still working on the issue. Even if the problem was solved, now your schedule is completely disrupted. But of course, the hotel will probably not care. For them, an apology is enough... When a hotel charges the ridiculous fees that they do here, you would expect much, much better. Based on this issue, they should back-charge my card an amount equal to the inconvenience suffered. Probably, it's not goi…

1/5 Enrique Ajuria Ibarra

Although the hotel grounds are nice, the location is not very ideal because it is far from Cuernavaca. Hotel staff was nice during my stay, but when I booked my room by phone, they only offered me the event promo and later on were completely inflexible when I requested to change the reservation or cancel it. It was very frustrating and I came to the conclusion that the hotel is not interested in their guests, and is only thinking of making a profit.